MALO CLINIC Lisboa
According to our open methodology, this clinic scored 72.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #3 of 26 ranked clinics · Last checked: 24 September 2026
72.8/100
Positions by Rating Profile
- Overall Transparency & Trust#372.8/100
- Best for Expats#568/100
- Best for Dental Implants#372.8/100
- Best for Emergency Dental Care#573.9/100
- Best Price Transparency#364/100
- Best English-speaking Clinics#668.2/100
- Best for Families / Children#575.2/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Conscious sedation with nitrous oxide (protóxido de azoto) only; patient stays awake, cooperative, keeps natural reflexes. [malo-clinic-lisboa-sedation]
Summary
Large multi-specialty dental clinic in Lisbon offering an integrated approach across implantology, orthodontics, surgery and other specialties. Publishes ERS registration and usage licence numbers.
Strengths
- Information Transparency: 20 of 20 points.
- Medical Infrastructure: 15 of 15 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 7 of 15 verifiable points (missing: filling price listed; crown price listed; implant price listed; x-ray / imaging price listed)
- AI & Search Visibility: 3.5 of 8 verifiable points (missing: mentioned for: English speaking dentist Portugal; mentioned for: emergency dentist Portugal; mentioned for: Portugal dental clinic for expats; structured data on website)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Team page names multiple dentists [malo-clinic-lisboa-deepen] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s2] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
7 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Corrected: the MALO CLINIC group's own site publishes a dated indicative price table for its clinics [malo-clinic-lisboa-deepen-4] | 3/3 |
| ✓ | Cleaning price listed Corrected: group price table lists scaling/hygiene at 99 EUR [malo-clinic-lisboa-deepen-4] | 2/2 |
| ✗ | Filling price listed [s1] | 0/2 |
| ✗ | Crown price listed [s1] | 0/2 |
| ✗ | Implant price listed [s1] | 0/2 |
| ✓ | Consultation price listed Corrected: group price table lists the dental evaluation consultation at 95 EUR [malo-clinic-lisboa-deepen-4] | 2/2 |
| ✗ | X-ray / imaging price listed [s1] | 0/2 |
Reputation & Reviews
15 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-09-24 [malo-clinic-lisboa-deepen-2] | 4/6 |
| ◐ | Google review volume as of 2026-09-24 [malo-clinic-lisboa-deepen-2] | 2.5/3 |
| ✓ | Review recency [malo-clinic-lisboa-refresh] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to negative reviews (templated, referring patients to private follow-up) [malo-clinic-lisboa-deepen-2] | 2/2 |
| ✗ | No recurring complaints Four independent reviews describe scheduling failures and poor communication about them [malo-clinic-lisboa-deepen-2] | 0/2 |
| ✓ | No suspicious review patterns 77% 5-star, mixed account histories, no date spike [malo-clinic-lisboa-deepen-2] | 2/2 |
| ✓ | Active Facebook presence Clinic's own website links to its Facebook page [s2] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing of the dental clinic: the only Malo Clinic listing in Lisbon is its beauty and spa unit in the same building. [malo-clinic-lisboa-deepen-10] | 0/0.5 |
| ✓ | Other review platforms [s3] | 0.5/0.5 |
Medical Infrastructure
15 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Digital workflow page names panoramic x-ray as part of standard imaging [malo-clinic-lisboa-deepen-3] | 2/2 |
| ✓ | CBCT (3D imaging) Digital workflow page names CBCT as part of standard imaging [malo-clinic-lisboa-deepen-8] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care [s1] | 1.5/1.5 |
| ✓ | Works with international patients [s2] | 2/2 |
Communication & Service
5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available Lisbon clinic page has only phone and email contact links [s2] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s2] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations Digital workflow page explains the imaging-to-surgery process in detail [malo-clinic-lisboa-deepen-9] | 1/1 |
| ✓ | Convenient opening hours Mon–Fri 08:00–19:00. [s1] | 1.5/1.5 |
AI & Search Visibility
3.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Portugal", "English speaking dentist Portugal", "dental implants Portugal", "emergency dentist Portugal", "Portugal dental clinic for expats".
| ✓ | Mentioned for: best dentist Portugal [sq] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Portugal Not present in the top web results for "English speaking dentist Lisbon" on 2026-09-24. [malo-clinic-lisboa-deepen-5] | 0/1 |
| ✓ | Mentioned for: dental implants Portugal [sq] | 1/1 |
| ✗ | Mentioned for: emergency dentist Portugal Not present in the top web results for "emergency dentist Lisbon" (also searched as "emergency dentist Lisbon, Portugal") on 2026-09-24. [malo-clinic-lisboa-deepen-6] | 0/1 |
| ✗ | Mentioned for: Portugal dental clinic for expats Not present in the top web results for "Lisbon dental clinic for expats" on 2026-09-24. [malo-clinic-lisboa-deepen-7] | 0/1 |
| ✗ | Structured data on website No JSON-LD business markup found on the site [s2] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: ERS N.º 12920/E104406; Lic. Util. N.º 2460/2011 (ERS registration and usage licence published on the clinic page.) [s1]
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.maloclinics.com/clinicas/lisboa |
|---|---|
| Phone | +351 217 228 100 |
| Google Maps | Map listing |
| Address | Av. dos Combatentes 43A, 10º, 1600-042 Lisboa |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.maloclinics.com/clinicas/lisboa | Name, address, phone, email, ERS/licence, services, hours, photos | 2026-07-12 |
| s2 | https://www.maloclinics.com/en/clinics/lisbon | Lisbon clinic page: contact links tel:+351217228120 and mailto:[email protected] (no wa.me link); site footer links to facebook.com/maloclinics; no JSON-LD blocks on any of the site pages read (293 pages) | 2026-09-24 |
| s3 | https://www.trustpilot.com/review/maloclinics.com | Listed on third-party review platform | 2026-07-12 |
| sq | search:best dentist Lisbon / dental implants Lisbon | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| malo-clinic-lisboa-refresh | https://www.google.com/maps/place/MALO+CLINIC/@38.7464098,-9.163215… | Google rating 4.3 (206 reviews) as of 2026-08-25; address Av. dos Combatentes 43A 10.º, 1600-042 Lisboa, phone +351 21 722 8100 | 2026-08-25 |
| malo-clinic-lisboa-deepen | https://www.maloclinics.com/en/team | Team page lists named dentists including Dr. Abilio Pereira, Dr. Ana Lopes, Dr. Andre Antunes | 2026-09-24 |
| malo-clinic-lisboa-deepen-2 | https://www.google.com/maps?cid=16258680779309415795&hl=en | Google listing read 2026-09-24: 4.4 from 246 reviews (histogram 1-5★ 25/7/7/18/189); templated owner replies dated 2026-01-14, 2026-04-08 and 2024-12-19; Alena Pluzhnikova (2026-01-14): 45-minute wait past a child's appointment; Dimitri (2026-04-07): booked for a day the clinic was closed with no notice; Jeremy Hendon (2024-12-09): "1.5 hours late...didn't let me know"; Natalya S (2017-09-20): two-month wait for the doctor | 2026-09-24 |
| malo-clinic-lisboa-deepen-3 | https://www.maloclinics.com/en/treatments/digital-workflow | "During a single visit, the Panoramic X-ray, CBCT (Cone Beam Computed Tomography), and 3D images are taken using an intraoral scanner" | 2026-09-24 |
| malo-clinic-lisboa-deepen-4 | https://www.maloclinics.com/acordos-e-precos | Group price page, "TABELA DE PREÇOS INDICATIVA" (last updated March 2026): "Consulta Avaliação Dentária 95,00 €", "Consulta de Urgência 98,00 €", "1ª Consulta Odontopediatria 93,00 €", "Destartarização / Higiene Oral bimaxilar 99,00 €", "Branqueamento em Gabinete 500,00 €"; other treatments quoted on consultation | 2026-09-24 |
| malo-clinic-lisboa-deepen-5 | search:English speaking dentist Lisbon | Web search on 2026-09-24: results 1–9 were www.expatica.com, clinicabexiga.pt, www.adental.pt, www.yelp.com, community.locallista.com, en.wikipedia.org, www.dentavacation.com, saodente.pt, primedentalclinic.pt; the clinic's site and name were not among them. | 2026-09-24 |
| malo-clinic-lisboa-deepen-6 | search:emergency dentist Lisbon | Web search on 2026-09-24 for "emergency dentist Lisbon, Portugal": results were tripadvisor.com, mint.pt, Wikipedia, tooth911.com (x2), saodente.pt, pedrogf.com, grandrapidsemergencydentist.com and Wikipedia; the clinic’s site and name were not among them. | 2026-09-24 |
| malo-clinic-lisboa-deepen-7 | search:Lisbon dental clinic for expats | Web search on 2026-09-24: results 1–9 were saodente.pt, dentist-lisbon-maire.pt, dentistalisboa.com, www.iadlisbon.com (x2), vita-center.com, whiteclinic.pt, community.locallista.com, www.dentaldestinationsportugal.com; the clinic's site and name were not among them. | 2026-09-24 |
| malo-clinic-lisboa-sedation | https://www.maloclinics.com/blog/medo-do-dentista | "o paciente mantém-se acordado e cooperante, mas profundamente relaxado" (patient stays awake and cooperative during conscious sedation with nitrous oxide) | 2026-08-25 |
| malo-clinic-lisboa-deepen-8 | https://www.maloclinics.com/en/treatments/digital-workflow | Same passage names CBCT (Cone Beam Computed Tomography) alongside panoramic x-ray | 2026-09-24 |
| malo-clinic-lisboa-deepen-9 | https://www.maloclinics.com/en/treatments/digital-workflow | Page explains how the same-visit scans feed virtual surgical planning with precise implant sizing/positioning | 2026-09-24 |
| malo-clinic-lisboa-deepen-10 | https://www.tripadvisor.com/Attraction_Review-g189158-d12873879-Rev… | TripAdvisor read on 2026-10-02: its own search for "Malo Clinic Lisboa", "Malo Clinic Lisbon" and "Malo Clinic" returns in Lisbon only the attraction "Malo Clinic Beauty Care" (Avenida dos Combatentes 43), which TripAdvisor describes as an aesthetics and beauty centre (facial and body treatments, massages, hair removal, hairdressing, gel nails; ranked among Spas & Wellness), not the dental clinic. No TripAdvisor listing of the dental clinic exists. | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Checked TripAdvisor on 2026-10-02: the only Malo Clinic listing in Lisbon is the group's beauty and spa unit, not the dental clinic. |
| 2026-09-24 | Aligned with the clinic's entry on lisbondentalrating.com: recorded General anaesthesia / deep sedation (sleep dentistry) (no) from sources read on 2026-08-25. |
| 2026-09-24 | Search visibility checked on 2026-09-24 for the three pending Lisbon queries — "English speaking dentist Lisbon", "emergency dentist Lisbon" and "Lisbon dental clinic for expats": not present for "English speaking dentist Lisbon", "emergency dentist Lisbon" and "Lisbon dental clinic for expats". |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's website (team, digital workflow technology page, Lisbon clinic page) and its Google listing. Recorded: named dentists; CBCT and panoramic x-ray as standard same-visit imaging; a link to the clinic's Facebook page; no WhatsApp; detailed explanation of the digital planning process; no structured business data. Google listing: templated owner replies to negative reviews; four reviews describe scheduling and communication failures; no signs of manipulated reviews. TripAdvisor presence unconfirmed: a MALO CLINIC listing at the same address could not be read. Still unverified: an online consultation-booking mechanism beyond phone/email. Corrected: the group's own price table lists hygiene at 99 EUR and the evaluation consultation at 95 EUR, contradicting the previous no-prices record. Google rating updated to 4.4 from 246 reviews. |
| 2026-08-25 | Re-verification 2026-08-25: website and Google Maps both now show phone +351 217 228 100, correcting the stored +351 217 228 120; address unchanged, clinic open; recorded first Google rating 4.3 (206 reviews) and geo coordinates. |
| 2026-08-18 | Imported from the city-tier dataset (data originally collected 2026-07-12). |
A question or a correction?
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