MALO CLINIC Coimbra
According to our open methodology, this clinic scored 64.1/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #8 of 26 ranked clinics · Last checked: 24 September 2026
64.1/100
Positions by Rating Profile
- Overall Transparency & Trust#864.1/100
- Best for Expats#958.5/100
- Best for Dental Implants#566.3/100
- Best for Emergency Dental Care#864.7/100
- Best Price Transparency#555.7/100
- Best English-speaking Clinics#1057.2/100
- Best for Families / Children#1065.3/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Lists oral surgery; no sedation or anaesthesia info found.
Summary
MALO CLINIC Coimbra is a large-format private dental clinic on two floors with 16 dental offices, two operating rooms, two recovery rooms, an imagiology suite, and an in-house fixed prosthesis laboratory. It is part of the national MALO CLINIC network founded by Dr. Paulo Maló. ERS registration and operating licence are published on the clinic's own page. The clinic offers 15-plus specialties including implantology, orthodontics, oral surgery, pediatric dentistry, periodontics, endodontics, and emergency care. No individual dentist names for the Coimbra location are disclosed on the accessible website pages.
General network phone also available: (+351) 217 228 120. ERS no. 12920/E136774; utility licence 14408/2017; NIF 503411434. WhatClinic ServiceScore 7.4 from 6–7 interactions (Customer Service Award 2025 cited in search result). WhatClinic also shows all-on-4 implants from €12,420. No price list for routine treatments. No individual dentist names or OMD numbers published for the Coimbra location.
Strengths
- Information Transparency: 17 of 20 points.
- Medical Infrastructure: 15 of 15 points.
Weaknesses
- Price Transparency: 7 of 15 verifiable points (missing: filling price listed; crown price listed; implant price listed; x-ray / imaging price listed)
- AI & Search Visibility: 4.5 of 10 verifiable points (missing: mentioned for: best dentist Portugal; mentioned for: English speaking dentist Portugal; mentioned for: emergency dentist Portugal; mentioned for: Portugal dental clinic for expats; structured data on website)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
17 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✗ | Dentist names listed The Coimbra clinic's page names no dentist, and the network's team page lists dentists without saying which of its clinics each works at. [malo-clinic-coimbra-i9] [malo-clinic-coimbra-i9-2] | 0/3 |
| ✓ | Dentist specializations listed 15+ specialties listed at clinic level: implantology, orthodontics, aesthetic dentistry, oral surgery, pediatric dentistry, emergency, periodontics, endodontics, prosthodontics, orofacial pain [s1] | 2/2 |
| ✓ | Real clinic photos Genuine reception photo with MALO CLINIC signage on the Coimbra branch page [malo-clinic-coimbra-deepen-3] | 2/2 |
| ✓ | Service list published Full specialty list on the Coimbra clinic page [s1] | 3/3 |
| ✓ | Clear contact details Phone +351 239 708 400, email [email protected] on clinic page [s1] | 2/2 |
| ✓ | English website version English-language version of the Coimbra page available (site restructured; new path is /en/clinics/coimbra) [malo-clinic-coimbra-linkrot] | 2/2 |
| ✓ | Address and map published Rua do Brasil 239, 3030-175 Coimbra; parking mentioned [s1] | 2/2 |
Price Transparency
7 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Corrected: a dated, national indicative price table is published on the group's own site, applying to the Coimbra clinic [malo-clinic-coimbra-deepen-9] | 3/3 |
| ✓ | Cleaning price listed National indicative price table lists a scaling/hygiene price [malo-clinic-coimbra-deepen-4] | 2/2 |
| ✗ | Filling price listed Price table read in full; fillings/restorations fall under "Restantes Tratamentos Sob Consulta" with no figure [malo-clinic-coimbra-deepen] | 0/2 |
| ✗ | Crown price listed Crowns not itemised on the price table [malo-clinic-coimbra-deepen-5] | 0/2 |
| ✗ | Implant price listed Implants not itemised on the price table [malo-clinic-coimbra-deepen-6] | 0/2 |
| ✓ | Consultation price listed National price table lists the dental evaluation consultation fee [malo-clinic-coimbra-deepen-7] | 2/2 |
| ✗ | X-ray / imaging price listed X-ray not itemised on the price table; only bundled into the check-up [malo-clinic-coimbra-deepen-8] | 0/2 |
Reputation & Reviews
12.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-25 [malo-clinic-coimbra-refresh] | 3/6 |
| ◐ | Google review volume as of 2026-09-24 [malo-clinic-coimbra-deepen-14] | 1/3 |
| ✓ | Review recency Newest Google review is dated 2026-09-25 (listing read 2026-09-26). [malo-clinic-coimbra-gbp-2026-09-26] | 3/3 |
| ✓ | Clinic responds to reviews Owner reply found among readable reviews [malo-clinic-coimbra-deepen-2] | 2/2 |
| ? | No recurring complaints Only 23 Google reviews; three are one-star, each on a different matter (a billed consultation announced as free, a rude phone call, implant teeth that came loose) - too few to show a recurring complaint either way. [malo-clinic-coimbra-i9-3] [malo-clinic-coimbra-i9-4] | 0/2 |
| ✓ | No suspicious review patterns Google histogram 19 five-star, 1 four-star, 3 one-star of 23; the reviews read span 2019-2026 from accounts with up to 108 reviews. [malo-clinic-coimbra-i9-3] [malo-clinic-coimbra-i9-4] | 2/2 |
| ✓ | Active Facebook presence Facebook page linked from the group site footer [malo-clinic-coimbra-deepen-10] | 1/1 |
| ✗ | TripAdvisor presence No profile found on TripAdvisor: its own search does not return this clinic, and the clinic's website does not link one (checked 2026-10-01). [malo-clinic-coimbra-i9-5] [malo-clinic-coimbra-i9] | 0/0.5 |
| ✓ | Other review platforms DocDental profile of the clinic with its own review form and no DocDental reviews yet, read on 2026-10-01. [malo-clinic-coimbra-i9-6] | 0.5/0.5 |
Medical Infrastructure
15 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Dedicated Imagiology service documented on clinic page [s1] | 2/2 |
| ✓ | CBCT (3D imaging) CBCT explicitly offered for diagnostic imaging [malo-clinic-coimbra-deepen-11] | 2/2 |
| ✓ | Implantology Implantology is a core service; all-on-4 listed on WhatClinic [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery Two operating rooms and two recovery rooms documented [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care Emergency dental care listed as a specialty; clinic states acute cases handled promptly [s1] | 1.5/1.5 |
| ✓ | Works with international patients English-language page available; network targets international patients [malo-clinic-coimbra-linkrot] | 2/2 |
Communication & Service
3.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available Branch and about pages read, only phone/email and a booking form [malo-clinic-coimbra-deepen-12] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken English-language website version published [malo-clinic-coimbra-linkrot] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations Specialty descriptions on clinic page [s1] | 1/1 |
| ✗ | Convenient opening hours Monday–Friday 09:00–19:00 only; no weekend hours documented on clinic page [s1] | 0/1.5 |
AI & Search Visibility
4.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Portugal", "English speaking dentist Portugal", "dental implants Portugal", "emergency dentist Portugal", "Portugal dental clinic for expats".
| ✗ | Mentioned for: best dentist Portugal [s4] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Portugal [s4] | 0/1 |
| ✓ | Mentioned for: dental implants Portugal MALO CLINIC Coimbra appears in WhatClinic search results for dental implants in Coimbra; this is a directory result, not an AI direct recommendation [s4] | 1/1 |
| ✗ | Mentioned for: emergency dentist Portugal [s4] | 0/1 |
| ✗ | Mentioned for: Portugal dental clinic for expats [s4] | 0/1 |
| ✗ | Structured data on website No JSON-LD found on any page read [malo-clinic-coimbra-deepen-13] | 0/1.5 |
| ✓ | Google indexing quality Network brand well indexed; Coimbra-specific page ranks for clinic-name searches [s3] | 2/2 |
| ✓ | Dedicated service pages Network has dedicated specialty pages; Coimbra location page itself is comprehensive [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
- low No dentists identified anywhere (-2 pts) — No individual dentist names or OMD numbers are published for the Coimbra location in any accessible source
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Reputation & Reviews: No recurring complaints
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.maloclinics.com/malo-clinic-coimbra |
|---|---|
| Phone | +351 239 708 400 |
| Google Maps | Map listing |
| Address | Rua do Brasil, Nº 239, 3030-175 Coimbra, Portugal |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.maloclinics.com/malo-clinic-coimbra | Address Rua do Brasil 239, 3030-175 Coimbra; phone +351 239 708 400; email [email protected]; ERS 12920/E136774; licence 14408/2017; NIF 503411434; 16 offices, 2 OR, imagiology, fixed prosthesis lab; 15+ specialties; hours Mon–Fri 09:00–19:00; no prices; no dentist names | 2026-09-24 |
| s3 | search:Malo Clinic Coimbra reviews rating google avaliações dentistas OMD | WhatClinic ServiceScore 7.4 from 6–7 interactions, Customer Service Award 2025; Trustpilot network-level 5 stars from 44 reviews; no Coimbra-specific Google rating retrieved; no complaint patterns; no TripAdvisor listing | 2026-08-18 |
| s4 | search:best dentist Coimbra / English speaking dentist Coimbra / dental implants Coimbra / emergency dentist Coimbra / Coimbra dental clinic for expats | Canonical visibility checks 2026-08-18: MALO CLINIC Coimbra appears in WhatClinic implant directory results but not in top AI/search narrative answers for the five standard queries | 2026-08-18 |
| malo-clinic-coimbra-refresh | https://www.google.com/maps/place/MALO+CLINIC+Coimbra/@40.2020264,-… | Google rating 4.4 (20 reviews) as of 2026-08-25; address Rua do Brasil 239, Coimbra | 2026-08-25 |
| malo-clinic-coimbra-linkrot | https://www.maloclinics.com/en/clinics/coimbra | English-language clinic page confirmed; address 'Brazil Street, No. 239, 3030-175 Coimbra'; phones +351 239 708 400 and +351 217 228 120; explicit 'Dental Tourism' service offering | 2026-08-26 |
| malo-clinic-coimbra-deepen | https://www.maloclinics.com/acordos-e-precos | Price table lists only consultations, scaling and whitening with figures; "Restantes Tratamentos Sob Consulta" (quoted case-by-case) covers everything else including fillings | 2026-09-24 |
| malo-clinic-coimbra-deepen-2 | https://www.google.com/maps?cid=15559854201471579641&hl=en | Owner reply dated 2024-03-11 to a 1-star review about a same-day implant complaint | 2026-09-24 |
| malo-clinic-coimbra-deepen-3 | https://www.maloclinics.com/malo-clinic-coimbra | Photo shows a reception desk with a 3D "MALO CLINIC" wall sign, plus a matching waiting-area photo — real premises, not stock | 2026-09-24 |
| malo-clinic-coimbra-deepen-4 | https://www.maloclinics.com/acordos-e-precos | "TABELA DE PREÇOS INDICATIVA ... Destartarização / Higiene Oral bimaxilar 99,00 €" (updated March 2026) | 2026-09-24 |
| malo-clinic-coimbra-deepen-5 | https://www.maloclinics.com/acordos-e-precos | Crowns fall under "Restantes Tratamentos Sob Consulta", no figure given | 2026-09-24 |
| malo-clinic-coimbra-deepen-6 | https://www.maloclinics.com/acordos-e-precos | Implants fall under "Restantes Tratamentos Sob Consulta", no figure given | 2026-09-24 |
| malo-clinic-coimbra-deepen-7 | https://www.maloclinics.com/acordos-e-precos | "Consulta Avaliação Dentária 95,00 €" on the published price table | 2026-09-24 |
| malo-clinic-coimbra-deepen-8 | https://www.maloclinics.com/acordos-e-precos | Panoramic X-ray is not a separate priced line item; falls under "Restantes Tratamentos Sob Consulta" or the bundled check-up | 2026-09-24 |
| malo-clinic-coimbra-deepen-9 | https://www.maloclinics.com/acordos-e-precos | "TABELA DE PREÇOS INDICATIVA" lists priced consultations, hygiene and whitening; "Última atualização: Março 2026" | 2026-09-24 |
| malo-clinic-coimbra-deepen-10 | https://www.maloclinics.com/malo-clinic-coimbra | Footer social link: href="https://www.facebook.com/maloclinics" | 2026-09-24 |
| malo-clinic-coimbra-deepen-11 | https://www.maloclinics.com/acordos-e-precos | "meios de diagnóstico imagiológicos avançados, como o RX panorâmico e o CBCT superior e inferior" | 2026-09-24 |
| malo-clinic-coimbra-deepen-12 | https://www.maloclinics.com/malo-clinic-coimbra | Contact options are phone (+351 217 228 120), email and a "Marque a sua Consulta" form; no WhatsApp link found | 2026-09-24 |
| malo-clinic-coimbra-deepen-13 | https://www.maloclinics.com/malo-clinic-coimbra | Structured-data check of the site: JSON-LD on 0/40 pages read | 2026-09-24 |
| malo-clinic-coimbra-deepen-14 | https://www.google.com/maps?cid=15559854201471579641&hl=en | Google listing 2026-09-24: 4.4 from 21 reviews (was 20) | 2026-09-24 |
| malo-clinic-coimbra-gbp-2026-09-26 | https://www.google.com/maps?cid=15559854201471579641&hl=en | Google listing read on 2026-09-26: rating 4.4 from 22 reviews; star histogram 1★ 3 / 2★ 0 / 3★ 0 / 4★ 1 / 5★ 18; newest review dated 2026-09-25; 3 of the 5 newest reviews carry an owner reply, latest dated 2026-09-25. | 2026-09-26 |
| malo-clinic-coimbra-i9 | https://www.maloclinics.com/clinicas/coimbra | The Coimbra clinic's page on the MALO CLINIC website, read 2026-10-01: address, phone (+351) 239 708 400, hours Monday to Friday 09:00-19:00, ERS registration 12920/E136774, and the specialties of its "multidisciplinary team"; no dentist is named, and there is no link to TripAdvisor | 2026-10-01 |
| malo-clinic-coimbra-i9-2 | https://www.maloclinics.com/equipa | MALO CLINIC network team page, read 2026-10-01: lists dentists and hygienists of the network by name, without saying which of its clinics (Lisbon, Porto, Coimbra, Faro, Funchal) each one works at | 2026-10-01 |
| malo-clinic-coimbra-i9-3 | https://www.google.com/maps?cid=15559854201471579641&hl=en | Google listing "MALO CLINIC Coimbra", read 2026-09-30; category Dental clinic; Rua do Brasil 239, Coimbra, Portugal; phone +351 239 708 400; website maloclinics.com; 4.4 from 23 reviews (19 five-star, 1 four-star, 0 three-star, 0 two-star and 3 one-star); owner replies on three of the five most relevant reviews | 2026-09-30 |
| malo-clinic-coimbra-i9-4 | https://www.google.com/maps?cid=15559854201471579641&hl=en | Google listing "MALO CLINIC Coimbra", lowest-rated reviews read 2026-09-30: three one-star reviews on different matters - a consultation announced as free and then billed at 110 euros (2021), rude handling of a phone call (2022), same-day implant teeth that came loose (2024) | 2026-09-30 |
| malo-clinic-coimbra-i9-5 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Malo%20C… | TripAdvisor's own search for "Malo Clinic Coimbra", run 2026-10-01, returns 12 results, none of them this clinic (e.g. Malo Clinic Beauty Care, Lisbon, Portugal; The Plummer Building - Mayo Clinic Historical Suite, Rochester, Minnesota; Les Remparts de Saint-Malo, Saint-Malo, Brittany, France) | 2026-10-01 |
| malo-clinic-coimbra-i9-6 | https://docdental.pt/clinica-dental/malo-clinic-coimbra/ | DocDental profile of MALO CLINIC Coimbra, read 2026-10-01: the clinic's own review section ("Avaliações da Clínica") has no reviews yet and carries a "write a review" form; the 4.2 from 16 shown at the top of the page is not made of DocDental reviews | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-10-01 | Other review platforms: the DocDental profile was re-read; its own review section has no reviews yet (the rating at the top of the page is not from DocDental), and the note now says so. |
| 2026-10-01 | Re-read the clinic's Google listing on 2026-09-30: recurring-complaints check reset to unassessed, as the earlier value rested on search results and the three one-star reviews among 23 each raise a different matter. |
| 2026-09-29 | Corrected 2026-09-29: review recency within 3 months (newest review dated 2026-09-25). |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's Coimbra branch page, the group's dated national price list, its emergency, implants, crowns, check-up and root-canal pages, and its Google listing. Recorded: a genuine reception photo with the clinic's signage; CBCT and panoramic X-ray for diagnosis; a Facebook page linked from the site. Corrected: the group publishes a dated, itemised price list (hygiene 99 EUR, dental evaluation consultation 95 EUR, emergency consultation 98 EUR, whitening, etc.), contradicting the previous "no price list" record; fillings, crowns, implants and X-ray remain quoted individually rather than itemised. Google rating steady at 4.4, now from 21 reviews, with an owner reply on record. Still unverified: online pre-consultation. |
| 2026-08-26 | Link-rot re-check 2026-08-26 (round 2): s2 (maloclinics.com/en/malo-clinic-coimbra-en) re-confirmed dead (HTTP 404, site restructured). Located the current live page at https://www.maloclinics.com/en/clinics/coimbra (found via the MALO Clinic clinics directory), fetched and verified it shows the same clinic (same address, same phone numbers, English content, dental-tourism/international-patient orientation). Re-cited all three facts that depended on s2 to the new URL and pruned the old one. |
| 2026-08-26 | Link-rot cleanup 2026-08-26: pruning 1 dead source(s) confirmed unreachable in an external-link check (checked 2026-08-26) and re-confirmed dead by direct recheck where applicable. s2 [https://www.maloclinics.com/en/malo-clinic-coimbra-en]: https://www.maloclinics.com/en/malo-clinic-coimbra-en (HTTP 404, rotten) |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address/phone unchanged, open on Google Maps; recorded first Google rating 4.4 (20 reviews) and geo coordinates. |
| 2026-08-18 | Imported from the city-tier dataset. |
A question or a correction?
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