MALO CLINIC Coimbra
De acordo com a nossa metodologia aberta, esta clínica obteve 34.7/100 em transparência, reputação, acessibilidade dos serviços e visibilidade digital.
Posição geral: #12 de 26 clínicas classificadas · Última verificação: 2026-08-18
Posições por Perfil de Avaliação
- Overall Transparency & Trust#1234.7/100
- Best for Expats#1331.5/100
- Best for Dental Implants#735.5/100
- Best for Emergency Dental Care#638.5/100
- Best Price Transparency#2115.2/100
- Best English-speaking Clinics#1132.7/100
- Best for Families / Children#937.7/100
Resumo
A MALO CLINIC Coimbra é uma clínica dentária privada de grande dimensão, com dois pisos, 16 consultórios dentários, duas salas operatórias, duas salas de recobro, uma unidade de imagiologia e um laboratório de prótese fixa integrado. Integra a rede nacional MALO CLINIC fundada pelo Dr. Paulo Maló. O registo na ERS e a licença de funcionamento estão publicados na página própria da clínica. A clínica oferece mais de 15 especialidades, incluindo implantologia, ortodontia, cirurgia oral, odontopediatria, periodontologia, endodontia e urgências. Não são divulgados nomes individuais de médicos dentistas para a unidade de Coimbra nas páginas acessíveis do site.
General network phone also available: (+351) 217 228 120. ERS no. 12920/E136774; utility licence 14408/2017; NIF 503411434. WhatClinic ServiceScore 7.4 from 6–7 interactions (Customer Service Award 2025 cited in search result). WhatClinic also shows all-on-4 implants from €12,420. No price list for routine treatments. No individual dentist names or OMD numbers published for the Coimbra location.
Pontos Fortes
- Medical Infrastructure: 13 de 15 pontos.
Pontos Fracos
- Price Transparency: 0 de 3 pontos verificáveis (em falta: prices or price ranges published)
Detalhe da Pontuação
Cada critério abaixo é pontuado a partir de fontes públicas. ✓ confirmado sim · ✗ confirmado não / não encontrado · ◐ parcial · ? não verificado (obtém 0, não é uma constatação negativa).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✗ | Dentist names listed No individual dentist names found for the Coimbra location on the MALO CLINIC website or accessible directory sources; team page exists for the network but is not location-specific [s1] [s3] | 0/3 |
| ✓ | Dentist specializations listed 15+ specialties listed at clinic level: implantology, orthodontics, aesthetic dentistry, oral surgery, pediatric dentistry, emergency, periodontics, endodontics, prosthodontics, orofacial pain [s1] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published Full specialty list on the Coimbra clinic page [s1] | 3/3 |
| ✓ | Clear contact details Phone +351 239 708 400, email [email protected] on clinic page [s1] | 2/2 |
| ✓ | English website version English-language version of the Coimbra page available at /en/malo-clinic-coimbra-en [s2] | 2/2 |
| ✓ | Address and map published Rua do Brasil 239, 3030-175 Coimbra; parking mentioned [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No price list on clinic page; only general reference to payment plans and partnerships [s1] | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed WhatClinic lists all-on-4 from €12,420 but this is a third-party platform, not the clinic's own pricing page | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ? | Google rating (Bayesian-adjusted) Google Maps rating not accessible via open mirrors; search results mention positive patient testimonials and network-level Trustpilot 5 stars from 44 reviews, but these are not location-specific | 0/6 |
| ? | Google review volume | 0/3 |
| ◐ | Review recency WhatClinic Customer Service Award 2025 cited; Trustpilot active [s3] | 1.5/3 |
| ? | Clinic responds to reviews | 0/2 |
| ✓ | No recurring complaints [s3] | 2/2 |
| ✓ | No suspicious review patterns [s3] | 2/2 |
| ? | Active Facebook presence No Coimbra-specific Facebook page found; network page may exist but was not verified | 0/1 |
| ✗ | TripAdvisor presence [s3] | 0/0.5 |
| ✓ | Other review platforms WhatClinic (ServiceScore 7.4, 7 interactions, Customer Service Award 2025); Trustpilot (network-level); DocDental listing for Lisboa clinic [s3] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Dedicated Imagiology service documented on clinic page [s1] | 2/2 |
| ? | CBCT (3D imaging) Imagiology service noted but CBCT specifically not confirmed in accessible content | 0/2 |
| ✓ | Implantology Implantology is a core service; all-on-4 listed on WhatClinic [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery Two operating rooms and two recovery rooms documented [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care Emergency dental care listed as a specialty; clinic states acute cases handled promptly [s1] | 1.5/1.5 |
| ✓ | Works with international patients English-language page available; network targets international patients [s2] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken English-language website version published [s2] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations Specialty descriptions on clinic page [s1] | 1/1 |
| ✗ | Convenient opening hours Monday–Friday 09:00–19:00 only; no weekend hours documented on clinic page [s1] | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Portugal", "English speaking dentist Portugal", "dental implants Portugal", "emergency dentist Portugal", "Portugal dental clinic for expats".
| ✗ | Mentioned for: best dentist Portugal [s4] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Portugal [s4] | 0/1 |
| ✓ | Mentioned for: dental implants Portugal MALO CLINIC Coimbra appears in WhatClinic search results for dental implants in Coimbra; this is a directory result, not an AI direct recommendation [s4] | 1/1 |
| ✗ | Mentioned for: emergency dentist Portugal [s4] | 0/1 |
| ✗ | Mentioned for: Portugal dental clinic for expats [s4] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality Network brand well indexed; Coimbra-specific page ranks for clinic-name searches [s3] | 2/2 |
| ✓ | Dedicated service pages Network has dedicated specialty pages; Coimbra location page itself is comprehensive [s1] | 1.5/1.5 |
Licenciamento e Credenciais
Se a clínica publica a sua licença de funcionamento e os dentistas que nela trabalham, juntamente com os respetivos números de licença profissional. Os itens em falta são penalizados.
Licença de funcionamento da clínica: não publicada no website da clínica — penalização aplicada
Dentistas e licenças profissionais
A clínica não publica os dentistas que nela trabalham nem os seus números de licença profissional — penalização aplicada.
Sinais de Alerta
- média Clinic operating licence not published (-4 pts) — The clinic does not publish its operating licence or registration number (derived from data).
- média Dentists / their licences not listed (-4 pts) — The clinic does not publish its dentists with their professional licence numbers (derived from data).
- baixa No dentists identified anywhere (-2 pts) — No individual dentist names or OMD numbers are published for the Coimbra location in any accessible source
- baixa Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
Penalização por sinais de alerta aplicada: -12 pontos (limitada a -20).
Dados Que Não Conseguimos Verificar
- Information Transparency: Real clinic photos
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Google rating (Bayesian-adjusted)
- Reputation & Reviews: Google review volume
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: Active Facebook presence
- Medical Infrastructure: CBCT (3D imaging)
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Structured data on website
Os itens não verificados obtêm 0 pontos, mas não são tratados como constatações negativas. Se puder documentar algum deles, por favor envie uma correção.
Informações de Contacto
| Website | https://www.maloclinics.com/malo-clinic-coimbra |
|---|---|
| Telefone | +351 239 708 400 |
| Morada | Rua do Brasil, Nº 239, 3030-175 Coimbra, Portugal |
Os dados de contacto são fornecidos apenas para fins de identificação e podem mudar; confirme diretamente com a clínica.
Fontes
| ID | Fonte | O que fundamenta | Acedido em |
|---|---|---|---|
| s1 | https://www.maloclinics.com/malo-clinic-coimbra | Address Rua do Brasil 239, 3030-175 Coimbra; phone +351 239 708 400; email [email protected]; ERS 12920/E136774; licence 14408/2017; NIF 503411434; 16 offices, 2 OR, imagiology, fixed prosthesis lab; 15+ specialties; hours Mon–Fri 09:00–19:00; no prices; no dentist names | 2026-08-18 |
| s2 | https://www.maloclinics.com/en/malo-clinic-coimbra-en | English-language clinic page confirmed; international patient orientation; general phone +351 217 228 120; same address and services | 2026-08-18 |
| s3 | search:Malo Clinic Coimbra reviews rating google avaliações dentistas OMD | WhatClinic ServiceScore 7.4 from 6–7 interactions, Customer Service Award 2025; Trustpilot network-level 5 stars from 44 reviews; no Coimbra-specific Google rating retrieved; no complaint patterns; no TripAdvisor listing | 2026-08-18 |
| s4 | search:the five canonical city queries | Canonical visibility checks 2026-08-18: MALO CLINIC Coimbra appears in WhatClinic implant directory results but not in top AI/search narrative answers for the five standard queries | 2026-08-18 |
Histórico de Alterações
| Data | Alteração |
|---|---|
| 2026-08-18 |
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