XL Smile – Clínica Dentária
According to our open methodology, this clinic scored 48.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #24 of 26 ranked clinics · Last checked: 24 September 2026
48.9/100
Positions by Rating Profile
- Overall Transparency & Trust#2448.9/100
- Best for Expats#2446.3/100
- Best for Dental Implants#2344.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#2434/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#2351.5/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation or anaesthesia info found on site.
Summary
XL Smile is a two-location private dental clinic founded by dentists who graduated from the University of Coimbra. The Coimbra clinic on Rua do Brasil employs five dentists whose OMD registration numbers are listed on the website, covering implantology, orthodontics (including invisible aligners and interceptive paediatric orthodontics), endodontics, restorative dentistry, periodontology, temporomandibular dysfunction, and oral harmonisation. Panoramic, cephalometric, and intraoral digital radiography are documented on-site.
Also reachable at mobile +351 96 116 16 45. ERS registration E128382, ERS licence 10949, company ERS no. 17889; INPI brand registration 498117. Doctoralia lists a different address (Edifício Diaton, Calçada do Gato, 3000-199) which may reflect a former or satellite location; the official website address (Rua do Brasil 305) is used. No Google rating accessible via open mirrors. No pricing published.
Strengths
- Information Transparency: 18 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 2.5 of 10 verifiable points (missing: mentioned for: best dentist Portugal; mentioned for: English speaking dentist Portugal; mentioned for: dental implants Portugal; mentioned for: emergency dentist Portugal; mentioned for: Portugal dental clinic for expats; structured data on website)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Pedro Morais (OMD #5160), Helena Madeira (OMD #5157), Andreia Mendes (OMD #8512), Ana Ralho (OMD #12394), David Simões Martins (periodontology, doctoral-level) [s2] | 3/3 |
| ✓ | Dentist specializations listed Implantology/same-day teeth (Pedro Morais), orthodontics/paediatric (Helena Madeira), TMD/orofacial pain (Andreia Mendes), restorative/endodontics (Ana Ralho), periodontology (David Simões Martins) [s2] | 2/2 |
| ✓ | Real clinic photos Own-domain team group photo and named individual staff photos [xl-smile-coimbra-deepen-9] | 2/2 |
| ✓ | Service list published Dental treatments, implantology, orthodontics, invisible aligners, interceptive orthodontics, same-day fixed teeth, endodontics, oral harmonisation [s1] | 3/3 |
| ✓ | Clear contact details Landline, mobile, email, Facebook, Instagram on website [s1] | 2/2 |
| ✗ | English website version Website is Portuguese-only [s1] | 0/2 |
| ✓ | Address and map published Full street address published on clinic-specific page [s1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No pricing published on the website [s1] | 0/3 |
| ✗ | Cleaning price listed Preventive dentistry page read, no price figure [xl-smile-coimbra-deepen] [xl-smile-coimbra-deepen-2] | 0/2 |
| ✗ | Filling price listed Restorative dentistry page read, no price figure [xl-smile-coimbra-deepen-3] [xl-smile-coimbra-deepen-2] | 0/2 |
| ✗ | Crown price listed Fixed prosthetics page read, no price figure [xl-smile-coimbra-deepen-4] [xl-smile-coimbra-deepen-2] | 0/2 |
| ✗ | Implant price listed Implants page read, no price figure [xl-smile-coimbra-deepen-5] [xl-smile-coimbra-deepen-2] | 0/2 |
| ✗ | Consultation price listed No consultation fee published anywhere on the site [xl-smile-coimbra-deepen-6] [xl-smile-coimbra-deepen-2] | 0/2 |
| ✗ | X-ray / imaging price listed No X-ray price found [xl-smile-coimbra-deepen-10] [xl-smile-coimbra-deepen-2] | 0/2 |
Reputation & Reviews
9.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-25 [xl-smile-coimbra-refresh] | 4/6 |
| ◐ | Google review volume [xl-smile-coimbra-refresh] | 1/3 |
| ◐ | Review recency [xl-smile-coimbra-refresh] | 1.5/3 |
| ? | Clinic responds to reviews | 0/2 |
| ✓ | No recurring complaints Only one of 24 Google reviews is negative (one-star, 2019), so no complaint recurs. [xl-smile-coimbra-i9] [xl-smile-coimbra-i9-2] | 2/2 |
| ? | No suspicious review patterns Google shows 23 five-star reviews and one one-star of 24; at least nine of the five-star reviews were posted between July 2025 and February 2026, most from accounts with one or two reviews, though their texts are personal and specific. Too few reviews to call either way. [xl-smile-coimbra-i9] [xl-smile-coimbra-i9-2] | 0/2 |
| ✓ | Active Facebook presence facebook.com/xlsmile; 280 likes per search snippet [s1] | 1/1 |
| ✗ | TripAdvisor presence No profile found on TripAdvisor: its own search does not return this clinic, and the clinic's website does not link one (checked 2026-10-01). [xl-smile-coimbra-i9-3] [xl-smile-coimbra-i9-4] | 0/0.5 |
| ✗ | Other review platforms No profile on WhatClinic (its Coimbra listing of 8 clinics), DocDental, Trustpilot or Dental Departures (checked 2026-10-01). The Doctoralia listing reported earlier cannot be confirmed: doctoralia.pt shows only a parked page. [xl-smile-coimbra-g4-wc] [xl-smile-coimbra-g4-docdental] [xl-smile-coimbra-g4-trustpilot] [xl-smile-coimbra-g4-dd] | 0/0.5 |
Medical Infrastructure
9.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Panoramic (ortopantomografia), cephalometric (telerradiografia digital), and intraoral digital radiography documented on clinic page [s1] | 2/2 |
| ? | CBCT (3D imaging) CBCT not mentioned in accessible sources | 0/2 |
| ✓ | Implantology Implantologia and same-day fixed teeth listed; Pedro Morais specialises in implantology [s1] | 2/2 |
| ✓ | Orthodontics Traditional orthodontics, invisible aligners (Suresmile), and interceptive paediatric orthodontics [s1] [s2] | 2/2 |
| ✓ | Oral surgery Dedicated oral surgery page documents extractions of impacted teeth [xl-smile-coimbra-deepen-7] | 2/2 |
| ✓ | Pediatric dentistry Helena Madeira certified in paediatric dentistry; interceptive orthodontics for children offered [s2] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
4.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp contact button on every page of the clinic website, including the contacts page [xl-smile-coimbra-deepen-6] | 2/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations Individual treatment pages with procedure descriptions [s1] [s2] | 1/1 |
| ✓ | Convenient opening hours Mon–Fri 9:30–12:30 and 14:30–19:30; Saturday by appointment 9:00–13:00 [s1] | 1.5/1.5 |
AI & Search Visibility
2.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Portugal", "English speaking dentist Portugal", "dental implants Portugal", "emergency dentist Portugal", "Portugal dental clinic for expats".
| ✗ | Mentioned for: best dentist Portugal [s4] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Portugal [s4] | 0/1 |
| ✗ | Mentioned for: dental implants Portugal [s4] | 0/1 |
| ✗ | Mentioned for: emergency dentist Portugal [s4] | 0/1 |
| ✗ | Mentioned for: Portugal dental clinic for expats [s4] | 0/1 |
| ✗ | Structured data on website No JSON-LD found on any page read [xl-smile-coimbra-deepen-8] | 0/1.5 |
| ◐ | Google indexing quality Official pages accessible and listed on directories, but low review volume reduces SERP visibility [s3] | 1/2 |
| ✓ | Dedicated service pages Individual pages for orthodontics, aligners, implantology, pediatric dentistry [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Pedro Morais [s1] [s2] | Implantology, Oral Rehabilitation, Clinical Director (Coimbra) | OMD #05160 |
| Helena Madeira [s2] | Orthodontics, Functional Jaw Orthopedics, Pediatric Dentistry, Clinical Director (Seia) | OMD #05157 |
| Andreia Mendes [s2] | Occlusion, Orofacial Pain, Temporomandibular Dysfunction | OMD #08512 |
| Ana Ralho [s2] | Restorative Dentistry, Endodontics | OMD #12394 |
| David Simões Martins [s2] | Periodontology, Periodontal Surgery | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No suspicious review patterns
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Pre-visit consultation possible
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.xlsmile.pt/ |
|---|---|
| Phone | +351 239 703 758 |
| https://www.facebook.com/xlsmile/ | |
| Google Maps | Map listing |
| Address | Rua do Brasil, Nº 305, 3030-175 Coimbra, Portugal |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.xlsmile.pt/clinica-coimbra | Address Rua do Brasil 305, 3030-175 Coimbra; phone +351 239 703 758; mobile +351 96 116 16 45; email [email protected]; ERS E128382, ERS licence 10949, company ERS 17889; hours Mon–Fri 9:30–19:30, Sat by appt; panoramic, cephalometric, intraoral digital X-ray; Facebook and Instagram | 2026-08-18 |
| s2 | https://www.xlsmile.pt/equipa | Full team: Pedro Morais OMD #5160 (implantology), Helena Madeira OMD #5157 (orthodontics/paediatric), Andreia Mendes OMD #8512 (TMD/orofacial pain), Ana Ralho OMD #12394 (restorative/endodontics), David Simões Martins (periodontology); dental assistants Andrea Ferreira, Patrícia Campos | 2026-09-24 |
| s3 | search:XL Smile Coimbra avaliações google facebook reviews | Facebook 280 likes; Doctoralia and Unisaúde listings found; Instagram profile; no Google rating retrieved; no TripAdvisor listing; no complaint patterns | 2026-08-18 |
| s4 | search:best dentist Coimbra / English speaking dentist Coimbra / dental implants Coimbra / emergency dentist Coimbra / Coimbra dental clinic for expats | Canonical visibility checks 2026-08-18: XL Smile does not appear in top search or AI answers for the five standard queries | 2026-08-18 |
| xl-smile-coimbra-refresh | https://www.google.com/maps/place/XL+Smile+-+clinica+dentaria/@40.2… | Google rating 4.8 (24 reviews) as of 2026-08-25; address Rua do Brasil 305, Fonte da Cheira, 3030-175 Coimbra | 2026-08-25 |
| xl-smile-coimbra-deepen | https://www.xlsmile.pt/medicina-dentaria-preventiva | Page describes preventive/hygiene care with no price figures | 2026-09-24 |
| xl-smile-coimbra-deepen-2 | https://www.xlsmile.pt/sitemap.xml | Price check on 2026-09-24: all 44 pages in this sitemap read (treatment pages, agreements, cases, contacts for both branches); no euro amounts on any page | 2026-09-24 |
| xl-smile-coimbra-deepen-3 | https://www.xlsmile.pt/dentisteria-estetica | Page describes restorative/aesthetic dentistry and follow-up X-rays with no price figures | 2026-09-24 |
| xl-smile-coimbra-deepen-4 | https://www.xlsmile.pt/protese-fixa | Page describes fixed prosthetics/crowns with no price figures | 2026-09-24 |
| xl-smile-coimbra-deepen-5 | https://www.xlsmile.pt/implantes-dentarios | Page describes the implant procedure with no price figures | 2026-09-24 |
| xl-smile-coimbra-deepen-6 | https://www.xlsmile.pt/contactos-e-localizacoes | Contacts page for both branches lists phone, mobile, email and hours (no consultation fee) and carries the site-wide "Contacte-nos por Whatsapp" button linking to api.whatsapp.com/send/?phone=351961161645 | 2026-09-24 |
| xl-smile-coimbra-deepen-7 | https://www.xlsmile.pt/cirurgia-oral | "actos cirúrgicos relacionados com as extracções de dentes ... dentes inclusos (retidos dentro do osso)" | 2026-09-24 |
| xl-smile-coimbra-deepen-8 | https://www.xlsmile.pt/ | Structured-data check of the site: JSON-LD on 0/40 pages read | 2026-09-24 |
| xl-smile-coimbra-deepen-9 | https://www.xlsmile.pt/equipa | img/equipa/equipa.jpg (group photo) plus named portraits (pedro.jpg, helena.jpg, etc.) hosted on the clinic's own domain | 2026-09-24 |
| xl-smile-coimbra-deepen-10 | https://www.xlsmile.pt/dentisteria-estetica | "realizando radiografias de controlo" mentioned with no price figure | 2026-09-24 |
| xl-smile-coimbra-i9 | https://www.google.com/maps?cid=6314194815990113421&hl=en | Google listing "XL Smile - clinica dentaria", read 2026-09-30; category Doctor; Rua do Brasil 305, Fonte da Cheira, 3030-175 Coimbra, Portugal; phone +351 239 703 758; website xlsmile.pt; 4.8 from 24 reviews (23 five-star, 0 four-star, 0 three-star, 0 two-star and 1 one-star); the five most relevant reviews date from July to December 2025 | 2026-09-30 |
| xl-smile-coimbra-i9-2 | https://www.google.com/maps?cid=6314194815990113421&hl=en | Google listing "XL Smile - clinica dentaria", newest reviews read 2026-10-01: five five-star reviews dated 2025-09-30 to 2026-02-01, three of them from accounts with a single review; the only one-star review dates from 2019 | 2026-10-01 |
| xl-smile-coimbra-i9-3 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=XL%20Smi… | TripAdvisor's own search for "XL Smile Coimbra", run 2026-10-01, returns 12 results, none of them this clinic (e.g. Smile Organic Farm Cooking School, Chiang Mai, Thailand; Savannah Smiles Dueling Pianos Saloon, Savannah, Georgia; Smile Azerbaijan Tour, Baku, Azerbaijan) | 2026-10-01 |
| xl-smile-coimbra-i9-4 | https://www.xlsmile.pt/ | The clinic's website, homepage read 2026-10-01: Portuguese-language site of the clinic, with no link to any review platform; no link to or mention of TripAdvisor | 2026-10-01 |
| xl-smile-coimbra-g4-wc | https://www.whatclinic.com/dentists/portugal/central-portugal/coimbra | WhatClinic: its Coimbra dentist listing ("All 8 clinics that provide Dentistry in Coimbra", one page: Clínica Prisma, IdealMed with two locations, Dentalsol, Smile.Up, Clínica Delille, Clinica Dr. Tallon, Clínica Dentária Inês Nina), checked against its profile sitemaps (5 Coimbra profiles, all in the listing) and the profile addresses built from the clinic's name (not found), has no profile for XL Smile (checked 2026-10-01) | 2026-10-01 |
| xl-smile-coimbra-g4-docdental | https://docdental.pt/clinicas-dentais/coimbra/ | DocDental's Coimbra listing (41 clinics registered) and its clinic sitemap (2,241 clinic pages, every clinic of the Coimbra listing among them), read 2026-10-01: no page for XL Smile | 2026-10-01 |
| xl-smile-coimbra-g4-trustpilot | https://www.trustpilot.com/review/xlsmile.pt | Trustpilot, read 2026-10-01: there is no review page for the clinic's domain xlsmile.pt ("The page you're looking for could not be found") | 2026-10-01 |
| xl-smile-coimbra-g4-dd | https://www.dentaldepartures.com/dentists/portugal | Dental Departures, read 2026-10-01: lists two clinics in Portugal (CPRO and IPRO Clinic), neither of them this one | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-10-01 | Presence on other review platforms re-read: no profile on WhatClinic, DocDental, Trustpilot or Dental Departures, and the earlier Doctoralia listing cannot be confirmed, so this criterion is now no. |
| 2026-10-01 | Re-read the clinic's Google listing and searched TripAdvisor, WhatClinic, DocDental and Fada do Dente on 2026-09-30 and 2026-10-01: suspicious-review check and presence on other review platforms reset to unassessed, as the earlier values rested on search results; no complaint pattern recorded from Google. |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's team, surgery, implants, restorative, preventive and prosthetics pages, and both branches' contact details, plus its Google listing. Recorded: a genuine team photo; oral surgery (impacted-tooth extraction) documented. A WhatsApp contact button on every page; no prices published for cleaning, fillings, crowns, implants, consultation or X-ray on either branch's pages. Google rating steady at 4.8 from 24 reviews; no owner replies found among the reviews read. Still unverified: CBCT, emergency care, international-patient services, English-speaking staff, online pre-consultation. |
| 2026-09-10 | Name-verification pass 2026-09-10: all 3 previously no-match dentists confirmed by re-reading the clinic's own "Equipa" page (https://www.xlsmile.pt/equipa) in full — the homepage-only fetch the original A-1 read captured only summarised the team as photo/name tiles without the specialization text this page carries. Source added per doctor; license values left exactly as on record. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address/phone unchanged, open on Google Maps; recorded first Google rating 4.8 (24 reviews) and geo coordinates. |
| 2026-08-18 | Imported from the city-tier dataset. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.