Clínica Prisma – Clínica Médica e Dentária
According to our open methodology, this clinic scored 34.3/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #14 of 26 ranked clinics · Last checked: 18 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1434.3/100
- Best for Expats#1828/100
- Best for Dental Implants#1529/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#429.3/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#1530.9/100
Summary
Clínica Prisma is a private dental and medical clinic in the Solum neighbourhood of Coimbra with over 25 years of declared market presence. It participates in the Cheque Dentista public-access programme and offers monthly payment plans from €25/month. Services span implantology, orthodontics (traditional and invisible aligners), pediatric dentistry, periodontology, restorative dentistry, dental aesthetics, prosthetics, and facial aesthetics. ERS registration E115166 and OMD number for the responsible dentist are published on the clinic's website.
Also reachable at mobile +351 910 239 239. ERS E115166 confirmed on official site. Responsible dentist Dra. Beatriz Hernández holds OMD #02244. DocDental lists 4.8/5 from 52 reviews; fadadodente.pt lists 4.9/5 from 94 reviews. Fresha booking profile found. No price list beyond the monthly-payment promotional figure. Saturday appointments by prior arrangement only.
Strengths
- Information Transparency: 16 of 20 points.
Weaknesses
- Communication & Service: 1 of 2.5 verifiable points (missing: convenient opening hours)
- AI & Search Visibility: 2 of 7 verifiable points (missing: mentioned for: best dentist portugal; mentioned for: english speaking dentist portugal; mentioned for: dental implants portugal; mentioned for: emergency dentist portugal; mentioned for: portugal dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dra. Beatriz Hernández named as Technical Responsible (OMD #02244) [s1] | 3/3 |
| ✓ | Dentist specializations listed Implantology, orthodontics, invisible aligners, pediatric dentistry, periodontology, restorative dentistry, dental aesthetics, prosthetics, facial aesthetics [s1] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published Full specialty list published on the website [s1] | 3/3 |
| ✓ | Clear contact details Landline, mobile, email, Facebook and Instagram on site [s1] | 2/2 |
| ✗ | English website version Website is Portuguese-only [s1] | 0/2 |
| ✓ | Address and map published Full street address published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Monthly payment plans from €25/month and invisible aligners from €59/month published; these are financing terms, not itemised treatment prices [s1] | 3/3 |
| ✗ | Cleaning price listed Cleaning listed as a service but no price given; fadadodente.pt snippet mentions cleaning at €50 for this clinic [s1] [s2] | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed fadadodente.pt snippet states 'avaliação gratuita' (free assessment) for this clinic but this was not verified on the official website | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ? | Google rating (Bayesian-adjusted) Google Maps rating not accessible via open mirrors; DocDental shows 4.8/5 from 52 reviews; fadadodente.pt shows 4.9/5 from 94 reviews | 0/6 |
| ? | Google review volume Google count unverifiable; 52 reviews on DocDental, 94 on fadadodente.pt | 0/3 |
| ◐ | Review recency fadadodente.pt listing active 2026; Yelp profile updated June 2025 [s2] | 1.5/3 |
| ? | Clinic responds to reviews | 0/2 |
| ✓ | No recurring complaints No complaint patterns found in search results [s3] | 2/2 |
| ✓ | No suspicious review patterns [s3] | 2/2 |
| ✓ | Active Facebook presence facebook.com/prismaclinica; 1,204 likes per search snippet [s1] | 1/1 |
| ✗ | TripAdvisor presence [s3] | 0/0.5 |
| ✓ | Other review platforms DocDental (52 reviews, 4.8/5), Fresha booking profile, WhatClinic listing (no score shown) [s2] [s3] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray Imaging equipment not specified in accessible sources | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Implantologia listed as a core service [s1] | 2/2 |
| ✓ | Orthodontics Traditional orthodontics and invisible aligners both offered [s1] | 2/2 |
| ? | Oral surgery Oral surgery not explicitly listed in accessible content | 0/2 |
| ✓ | Pediatric dentistry Odontopediatria listed; Cheque Dentista participant (public programme) [s1] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available No WhatsApp found; not mentioned on site | 0/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations Each service area described on the website [s1] | 1/1 |
| ✗ | Convenient opening hours Monday–Friday 09:00–19:00 (with lunch break 13:00–14:00); Saturday by appointment only; closed Sunday [s1] | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Portugal", "English speaking dentist Portugal", "dental implants Portugal", "emergency dentist Portugal", "Portugal dental clinic for expats".
| ✗ | Mentioned for: best dentist Portugal [s4] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Portugal [s4] | 0/1 |
| ✗ | Mentioned for: dental implants Portugal [s4] | 0/1 |
| ✗ | Mentioned for: emergency dentist Portugal [s4] | 0/1 |
| ✗ | Mentioned for: Portugal dental clinic for expats [s4] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality Official pages rank for clinic name; listed on DocDental, Fresha, WhatClinic, Yelp, Doctoralia [s3] | 2/2 |
| ? | Dedicated service pages | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. Missing items are penalised.
Clinic operating licence: not published on the clinic’s website — penalty applied
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dra. Beatriz Hernández [s1] | Technical Responsible (Directora Técnica) | OMD #02244 |
Red Flags
- medium Clinic operating licence not published (-4 pts) — The clinic does not publish its operating licence or registration number (derived from data).
Red-flag penalty applied: -4 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Google rating (Bayesian-adjusted)
- Reputation & Reviews: Google review volume
- Reputation & Reviews: Clinic responds to reviews
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Dedicated service pages
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.clinicaprisma.pt/ |
|---|---|
| Phone | +351 239 099 239 |
| https://www.facebook.com/prismaclinica/ | |
| Address | Rua Pêro Vaz de Caminha, 19, 3030-200 Coimbra, Portugal |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.clinicaprisma.pt/ | Address Rua Pêro Vaz de Caminha 19, 3030-200 Coimbra; phones +351 239 099 239 and +351 910 239 239; email [email protected]; Dra. Beatriz Hernández OMD #02244; ERS E115166; service list; hours Mon–Fri 09:00–19:00, Sat by appointment; payment plans from €25/month; Facebook and Instagram links | 2026-08-18 |
| s2 | https://fadadodente.pt/coimbra | Rating 4.9/5 from 94 reviews; cleaning mentioned at €50; free initial assessment mentioned in snippet | 2026-08-18 |
| s3 | search:Clínica Prisma Coimbra avaliações google rating reviews facebook | DocDental 4.8/5 from 52 reviews; Facebook 1,204 likes; Fresha booking profile found; WhatClinic listed; Yelp profile June 2025; no complaint patterns; no TripAdvisor listing | 2026-08-18 |
| s4 | search:the five canonical city queries | Canonical visibility checks 2026-08-18: Clínica Prisma does not appear in top search or AI answers for the five standard queries | 2026-08-18 |
Change History
| Date | Change |
|---|---|
| 2026-08-18 |
A question or a correction?
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