Clínica Prisma – Clínica Médica e Dentária
According to our open methodology, this clinic scored 62.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #9 of 26 ranked clinics · Last checked: 24 September 2026
62.8/100
Positions by Rating Profile
- Overall Transparency & Trust#962.8/100
- Best for Expats#1753.5/100
- Best for Dental Implants#1159.5/100
- Best for Emergency Dental Care#1256.5/100
- Best Price Transparency#648/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#1661.5/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation or anaesthesia info found on site.
Summary
Clínica Prisma is a private dental and medical clinic in the Solum neighbourhood of Coimbra with over 25 years of declared market presence. It participates in the Cheque Dentista public-access programme and offers monthly payment plans from €25/month. Services span implantology, orthodontics (traditional and invisible aligners), pediatric dentistry, periodontology, restorative dentistry, dental aesthetics, prosthetics, and facial aesthetics. ERS registration E115166 and OMD number for the responsible dentist are published on the clinic's website.
Also reachable at mobile +351 910 239 239. ERS E115166 confirmed on official site. Responsible dentist Dra. Beatriz Hernández holds OMD #02244. DocDental lists 4.8/5 from 52 reviews; fadadodente.pt lists 4.9/5 from 94 reviews. Fresha booking profile found. No price list beyond the monthly-payment promotional figure. Saturday appointments by prior arrangement only.
Strengths
- Information Transparency: 18 of 20 points.
- Reputation & Reviews: 18.5 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 3 of 15 verifiable points (missing: cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- Communication & Service: 1 of 4.5 verifiable points (missing: whatsApp / LINE available; convenient opening hours)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dra. Beatriz Hernández named as Technical Responsible (OMD #02244) [s1] | 3/3 |
| ✓ | Dentist specializations listed Implantology, orthodontics, invisible aligners, pediatric dentistry, periodontology, restorative dentistry, dental aesthetics, prosthetics, facial aesthetics [s1] | 2/2 |
| ✓ | Real clinic photos Genuine photo of the clinic's waiting area on the about page [clinica-prisma-coimbra-deepen-8] | 2/2 |
| ✓ | Service list published Full specialty list published on the website [s1] | 3/3 |
| ✓ | Clear contact details Landline, mobile, email, Facebook and Instagram on site [s1] | 2/2 |
| ✗ | English website version Website is Portuguese-only [s1] | 0/2 |
| ✓ | Address and map published Full street address published [s1] | 2/2 |
Price Transparency
3 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Monthly payment plans from €25/month and invisible aligners from €59/month published; these are financing terms, not itemised treatment prices [s1] | 3/3 |
| ✗ | Cleaning price listed Cleaning listed as a service but no price given; fadadodente.pt snippet mentions cleaning at €50 for this clinic [s1] [s2] | 0/2 |
| ✗ | Filling price listed Restorative page read, no price figure, only a personalised quote after examination [clinica-prisma-coimbra-deepen-9] [clinica-prisma-coimbra-deepen-3] | 0/2 |
| ✗ | Crown price listed Prosthetics page read, no crown price figure [clinica-prisma-coimbra-deepen-4] [clinica-prisma-coimbra-deepen-3] | 0/2 |
| ✗ | Implant price listed Implants page read, no price figure [clinica-prisma-coimbra-deepen-10] [clinica-prisma-coimbra-deepen-3] | 0/2 |
| ✗ | Consultation price listed No consultation fee published anywhere on the site [clinica-prisma-coimbra-deepen-11] [clinica-prisma-coimbra-deepen-3] | 0/2 |
| ✗ | X-ray / imaging price listed No X-ray price found; X-ray only mentioned as a diagnostic step [clinica-prisma-coimbra-deepen-2] [clinica-prisma-coimbra-deepen-3] | 0/2 |
Reputation & Reviews
18.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [clinica-prisma-coimbra-refresh] | 6/6 |
| ◐ | Google review volume as of 2026-09-24 [clinica-prisma-coimbra-deepen-14] | 2/3 |
| ✓ | Review recency [clinica-prisma-coimbra-refresh] | 3/3 |
| ✓ | Clinic responds to reviews Owner reply found among readable reviews [clinica-prisma-coimbra-deepen-6] | 2/2 |
| ✓ | No recurring complaints Of 120 Google reviews, one is one-star (a dispute over an abscess treatment, 2024) and one three-star (waiting time, 2017); no complaint recurs. [clinica-prisma-coimbra-i9] [clinica-prisma-coimbra-i9-2] | 2/2 |
| ✓ | No suspicious review patterns Google histogram 116 five-star, 2 four-star, 1 three-star, 1 one-star of 120; the reviews read span 2017-2026 from accounts with 1 to 78 reviews, with specific, varied texts. [clinica-prisma-coimbra-i9] [clinica-prisma-coimbra-i9-2] | 2/2 |
| ✓ | Active Facebook presence facebook.com/prismaclinica; 1,204 likes per search snippet [s1] | 1/1 |
| ✗ | TripAdvisor presence No profile found on TripAdvisor: its own search does not return this clinic, and the clinic's website does not link one (checked 2026-10-01). [clinica-prisma-coimbra-i9-3] [clinica-prisma-coimbra-i9-4] | 0/0.5 |
| ✓ | Other review platforms Profiles on DocDental (4.8 from 52 reviews) and WhatClinic, both read on 2026-09-30. [clinica-prisma-coimbra-i9-5] [clinica-prisma-coimbra-i9-6] | 0.5/0.5 |
Medical Infrastructure
11 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray X-ray used as a diagnostic tool per the clinic's own service page [clinica-prisma-coimbra-deepen-2] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Implantologia listed as a core service [s1] | 2/2 |
| ✓ | Orthodontics Traditional orthodontics and invisible aligners both offered [s1] | 2/2 |
| ✓ | Oral surgery Implant surgery documented (post-operative care instructions) [clinica-prisma-coimbra-deepen-12] | 2/2 |
| ✓ | Pediatric dentistry Odontopediatria listed; Cheque Dentista participant (public programme) [s1] | 1.5/1.5 |
| ✓ | Emergency care Urgent evaluation after dental trauma documented [clinica-prisma-coimbra-deepen-7] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
1 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available Contacts read in full, only landline/mobile/email listed, no WhatsApp [clinica-prisma-coimbra-deepen] | 0/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations Each service area described on the website [s1] | 1/1 |
| ✗ | Convenient opening hours Monday–Friday 09:00–19:00 (with lunch break 13:00–14:00); Saturday by appointment only; closed Sunday [s1] | 0/1.5 |
AI & Search Visibility
5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Portugal", "English speaking dentist Portugal", "dental implants Portugal", "emergency dentist Portugal", "Portugal dental clinic for expats".
| ✗ | Mentioned for: best dentist Portugal [s4] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Portugal [s4] | 0/1 |
| ✗ | Mentioned for: dental implants Portugal [s4] | 0/1 |
| ✗ | Mentioned for: emergency dentist Portugal [s4] | 0/1 |
| ✗ | Mentioned for: Portugal dental clinic for expats [s4] | 0/1 |
| ✓ | Structured data on website JSON-LD Dentist/MedicalClinic entities site-wide [clinica-prisma-coimbra-deepen-13] | 1.5/1.5 |
| ✓ | Google indexing quality Official pages rank for clinic name; listed on DocDental, Fresha, WhatClinic, Yelp, Doctoralia [s3] | 2/2 |
| ✓ | Dedicated service pages Nine individual service pages with substantive content [clinica-prisma-coimbra-deepen-5] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dra. Beatriz Hernández [s1] | Technical Responsible (Directora Técnica) | OMD #02244 |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Pre-visit consultation possible
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.clinicaprisma.pt/ |
|---|---|
| Phone | +351 239 099 239 |
| https://www.facebook.com/prismaclinica/ | |
| Google Maps | Map listing |
| Address | Rua Pêro Vaz de Caminha, 19, 3030-200 Coimbra, Portugal |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.clinicaprisma.pt/ | Address Rua Pêro Vaz de Caminha 19, 3030-200 Coimbra; phones +351 239 099 239 and +351 910 239 239; email [email protected]; Dra. Beatriz Hernández OMD #02244; ERS E115166; service list; hours Mon–Fri 09:00–19:00, Sat by appointment; payment plans from €25/month; Facebook and Instagram links | 2026-09-24 |
| s2 | https://fadadodente.pt/coimbra | Rating 4.9/5 from 94 reviews; cleaning mentioned at €50; free initial assessment mentioned in snippet | 2026-08-18 |
| s3 | search:Clínica Prisma Coimbra avaliações google rating reviews facebook | DocDental 4.8/5 from 52 reviews; Facebook 1,204 likes; Fresha booking profile found; WhatClinic listed; Yelp profile June 2025; no complaint patterns; no TripAdvisor listing | 2026-08-18 |
| s4 | search:best dentist Coimbra / English speaking dentist Coimbra / dental implants Coimbra / emergency dentist Coimbra / Coimbra dental clinic for expats | Canonical visibility checks 2026-08-18: Clínica Prisma does not appear in top search or AI answers for the five standard queries | 2026-08-18 |
| clinica-prisma-coimbra-refresh | https://www.google.com/maps/place/Cl%C3%ADnica+Prisma/@40.1971343,-… | Google rating 4.9 (119 reviews) as of 2026-08-25; address R. Pêro Vaz de Caminha 19, 3030-200 Coimbra | 2026-08-25 |
| clinica-prisma-coimbra-deepen | https://www.clinicaprisma.pt/sobre-clinica-prisma.html | "Telefone fixo: 239 099 239 ... Telefone móvel: 910 239 239 ... Email: [email protected]" — no WhatsApp or messaging link | 2026-09-24 |
| clinica-prisma-coimbra-deepen-2 | https://www.clinicaprisma.pt/serv-06-dentisteria.html | "a observação clínica e, quando indicada, a radiografia ajudam a distinguir cárie de pigmentação, desgaste..." | 2026-09-24 |
| clinica-prisma-coimbra-deepen-3 | https://www.clinicaprisma.pt/sitemap.xml | Price check on 2026-09-24: all 18 pages in this sitemap read (home, about, team, nine service pages); the only euro figures are clear aligners from 1,950 EUR and instalment plans; no prices for fillings, crowns, implants, consultation or X-ray | 2026-09-24 |
| clinica-prisma-coimbra-deepen-4 | https://www.clinicaprisma.pt/serv-08-proteses.html | "Orçamento: O orçamento é personalizado. O valor depende do tipo de prótese..." — no figure given | 2026-09-24 |
| clinica-prisma-coimbra-deepen-5 | https://www.clinicaprisma.pt/serv-01-implantes.html | Nine separate URLs (serv-01 through serv-09) each covering one specialty (implants, orthodontics, aligners, pediatric, periodontology, restorative, aesthetics, prosthetics, facial aesthetics) with dedicated FAQ content, not a single generic list | 2026-09-24 |
| clinica-prisma-coimbra-deepen-6 | https://www.google.com/maps?cid=10550506988679705540&hl=en | Owner reply dated 2017-07-07 to a 3-star review about waiting times, explaining a partner-service arrangement | 2026-09-24 |
| clinica-prisma-coimbra-deepen-7 | https://www.clinicaprisma.pt/serv-04-odontopediatria.html | "Avaliação urgente após queda, pancada ou fratura de um dente"; "procure assistência urgente" | 2026-09-24 |
| clinica-prisma-coimbra-deepen-8 | https://www.clinicaprisma.pt/sobre-clinica-prisma.html | photo-tour-1.webp shows a real waiting room with distinctive blue cabinetry, chairs and a fire-alarm panel, not stock imagery | 2026-09-24 |
| clinica-prisma-coimbra-deepen-9 | https://www.clinicaprisma.pt/serv-06-dentisteria.html | "Orçamento: O valor é definido depois de observar o dente" — no figure given | 2026-09-24 |
| clinica-prisma-coimbra-deepen-10 | https://www.clinicaprisma.pt/serv-01-implantes.html | "Qual é o preço de um implante dentário? O valor varia consoante o número..." — no figure given, case-by-case only | 2026-09-24 |
| clinica-prisma-coimbra-deepen-11 | https://www.clinicaprisma.pt/sobre-clinica-prisma.html | About/contacts page lists phone, address, hours and payment-options text with no consultation fee figure | 2026-09-24 |
| clinica-prisma-coimbra-deepen-12 | https://www.clinicaprisma.pt/serv-01-implantes.html | "Siga as indicações de higiene, alimentação e medicação fornecidas após a cirurgia" (implant placement surgery) | 2026-09-24 |
| clinica-prisma-coimbra-deepen-13 | https://www.clinicaprisma.pt/ | Structured-data check of the site: JSON-LD on 18/18 pages, types include Dentist, MedicalClinic, Organization | 2026-09-24 |
| clinica-prisma-coimbra-deepen-14 | https://www.google.com/maps?cid=10550506988679705540&hl=en | Google listing 2026-09-24: 4.9 from 120 reviews (was 119) | 2026-09-24 |
| clinica-prisma-coimbra-i9 | https://www.google.com/maps?cid=10550506988679705540&hl=en | Google listing "Clínica Prisma", read 2026-09-30; category Dental clinic; R. Pêro Vaz de Caminha 19, 3030-200 Coimbra, Portugal; phone +351 910 239 239; website clinicaprisma.pt; 4.9 from 120 reviews (116 five-star, 2 four-star, 1 three-star, 0 two-star and 1 one-star); the five most relevant reviews (2025-2026) include foreign patients praising staff who spoke English with them | 2026-09-30 |
| clinica-prisma-coimbra-i9-2 | https://www.google.com/maps?cid=10550506988679705540&hl=en | Google listing "Clínica Prisma", lowest-rated reviews read 2026-09-30: only two reviews below four stars - a one-star review disputing an abscess treatment (2024) and a three-star review on waiting time (2017, with an owner reply) | 2026-09-30 |
| clinica-prisma-coimbra-i9-3 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Clinica%… | TripAdvisor's own search for "Clinica Prisma Coimbra", run 2026-10-01, returns 12 results, none of them this clinic (e.g. Prisma Golf Cart Rentals, Isla Mujeres, Quintana Roo, Mexico; Lucy Clinica & Spa, Puerto Penasco, Sonora, Mexico; Wellness Spa By Clinica Antienvejecimiento, Medellin, Colombia) | 2026-10-01 |
| clinica-prisma-coimbra-i9-4 | https://www.clinicaprisma.pt/ | The clinic's website, homepage read 2026-10-01: Portuguese-language site of the clinic; no link to or mention of TripAdvisor | 2026-10-01 |
| clinica-prisma-coimbra-i9-5 | https://docdental.pt/clinica-dental/clinica-prisma/ | DocDental profile of the clinic, read 2026-09-30: 4.8 from 52 reviews | 2026-09-30 |
| clinica-prisma-coimbra-i9-6 | https://www.whatclinic.com/dentists/portugal/central-portugal/coimb… | WhatClinic profile of the clinic, read 2026-09-30: Rua Pêro Vaz de Caminha 19, Coimbra; a reviews section and an enquiry form | 2026-09-30 |
Change History
| Date | Change |
|---|---|
| 2026-09-24 | Re-read on 2026-09-24: the clinic's about, team and all nine dedicated service pages, and its Google listing. Recorded: a genuine photo of the waiting area; X-ray used diagnostically; implant surgery and urgent pediatric trauma evaluation documented; nine distinct, substantive service pages; structured business data present. No WhatsApp contact found (phone and email only) and no prices published for fillings, crowns, implants, consultation or X-ray — all quoted individually after examination. Google rating steady at 4.9, now from 120 reviews, with an owner reply on record. Still unverified: CBCT, English-speaking staff, online pre-consultation. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address/phone unchanged, open on Google Maps; recorded first Google rating 4.9 (119 reviews) and geo coordinates. |
| 2026-08-18 | Imported from the city-tier dataset. |
A question or a correction?
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