Clínica Prisma – Clínica Médica e Dentária
De acordo com a nossa metodologia aberta, esta clínica obteve 34.3/100 em transparência, reputação, acessibilidade dos serviços e visibilidade digital.
Posição geral: #14 de 26 clínicas classificadas · Última verificação: 2026-08-18
Posições por Perfil de Avaliação
- Overall Transparency & Trust#1434.3/100
- Best for Expats#1828/100
- Best for Dental Implants#1529/100
- Best for Emergency Dental Carenão classificada
- Best Price Transparency#429.3/100
- Best English-speaking Clinicsnão classificada
- Best for Families / Children#1530.9/100
Resumo
A Clínica Prisma é uma clínica médica e dentária privada no bairro do Solum, em Coimbra, com mais de 25 anos de presença declarada no mercado. Participa no programa de acesso público Cheque Dentista e oferece planos de pagamento mensais a partir de 25 EUR/mês. Os serviços abrangem implantologia, ortodontia (convencional e alinhadores invisíveis), odontopediatria, periodontologia, dentisteria restauradora, estética dentária, próteses e estética facial. O registo na ERS E115166 e o número da OMD do médico dentista responsável estão publicados no site da clínica.
Also reachable at mobile +351 910 239 239. ERS E115166 confirmed on official site. Responsible dentist Dra. Beatriz Hernández holds OMD #02244. DocDental lists 4.8/5 from 52 reviews; fadadodente.pt lists 4.9/5 from 94 reviews. Fresha booking profile found. No price list beyond the monthly-payment promotional figure. Saturday appointments by prior arrangement only.
Pontos Fortes
- Information Transparency: 16 de 20 pontos.
Pontos Fracos
- Communication & Service: 1 de 2.5 pontos verificáveis (em falta: convenient opening hours)
- AI & Search Visibility: 2 de 7 pontos verificáveis (em falta: mentioned for: best dentist portugal; mentioned for: english speaking dentist portugal; mentioned for: dental implants portugal; mentioned for: emergency dentist portugal; mentioned for: portugal dental clinic for expats)
Detalhe da Pontuação
Cada critério abaixo é pontuado a partir de fontes públicas. ✓ confirmado sim · ✗ confirmado não / não encontrado · ◐ parcial · ? não verificado (obtém 0, não é uma constatação negativa).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dra. Beatriz Hernández named as Technical Responsible (OMD #02244) [s1] | 3/3 |
| ✓ | Dentist specializations listed Implantology, orthodontics, invisible aligners, pediatric dentistry, periodontology, restorative dentistry, dental aesthetics, prosthetics, facial aesthetics [s1] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published Full specialty list published on the website [s1] | 3/3 |
| ✓ | Clear contact details Landline, mobile, email, Facebook and Instagram on site [s1] | 2/2 |
| ✗ | English website version Website is Portuguese-only [s1] | 0/2 |
| ✓ | Address and map published Full street address published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Monthly payment plans from €25/month and invisible aligners from €59/month published; these are financing terms, not itemised treatment prices [s1] | 3/3 |
| ✗ | Cleaning price listed Cleaning listed as a service but no price given; fadadodente.pt snippet mentions cleaning at €50 for this clinic [s1] [s2] | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed fadadodente.pt snippet states 'avaliação gratuita' (free assessment) for this clinic but this was not verified on the official website | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ? | Google rating (Bayesian-adjusted) Google Maps rating not accessible via open mirrors; DocDental shows 4.8/5 from 52 reviews; fadadodente.pt shows 4.9/5 from 94 reviews | 0/6 |
| ? | Google review volume Google count unverifiable; 52 reviews on DocDental, 94 on fadadodente.pt | 0/3 |
| ◐ | Review recency fadadodente.pt listing active 2026; Yelp profile updated June 2025 [s2] | 1.5/3 |
| ? | Clinic responds to reviews | 0/2 |
| ✓ | No recurring complaints No complaint patterns found in search results [s3] | 2/2 |
| ✓ | No suspicious review patterns [s3] | 2/2 |
| ✓ | Active Facebook presence facebook.com/prismaclinica; 1,204 likes per search snippet [s1] | 1/1 |
| ✗ | TripAdvisor presence [s3] | 0/0.5 |
| ✓ | Other review platforms DocDental (52 reviews, 4.8/5), Fresha booking profile, WhatClinic listing (no score shown) [s2] [s3] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray Imaging equipment not specified in accessible sources | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Implantologia listed as a core service [s1] | 2/2 |
| ✓ | Orthodontics Traditional orthodontics and invisible aligners both offered [s1] | 2/2 |
| ? | Oral surgery Oral surgery not explicitly listed in accessible content | 0/2 |
| ✓ | Pediatric dentistry Odontopediatria listed; Cheque Dentista participant (public programme) [s1] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available No WhatsApp found; not mentioned on site | 0/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations Each service area described on the website [s1] | 1/1 |
| ✗ | Convenient opening hours Monday–Friday 09:00–19:00 (with lunch break 13:00–14:00); Saturday by appointment only; closed Sunday [s1] | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Portugal", "English speaking dentist Portugal", "dental implants Portugal", "emergency dentist Portugal", "Portugal dental clinic for expats".
| ✗ | Mentioned for: best dentist Portugal [s4] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Portugal [s4] | 0/1 |
| ✗ | Mentioned for: dental implants Portugal [s4] | 0/1 |
| ✗ | Mentioned for: emergency dentist Portugal [s4] | 0/1 |
| ✗ | Mentioned for: Portugal dental clinic for expats [s4] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality Official pages rank for clinic name; listed on DocDental, Fresha, WhatClinic, Yelp, Doctoralia [s3] | 2/2 |
| ? | Dedicated service pages | 0/1.5 |
Licenciamento e Credenciais
Se a clínica publica a sua licença de funcionamento e os dentistas que nela trabalham, juntamente com os respetivos números de licença profissional. Os itens em falta são penalizados.
Licença de funcionamento da clínica: não publicada no website da clínica — penalização aplicada
Dentistas e licenças profissionais
| Dentista | Especialização | N.º de licença |
|---|---|---|
| Dra. Beatriz Hernández [s1] | Technical Responsible (Directora Técnica) | OMD #02244 |
Sinais de Alerta
- média Clinic operating licence not published (-4 pts) — The clinic does not publish its operating licence or registration number (derived from data).
Penalização por sinais de alerta aplicada: -4 pontos (limitada a -20).
Dados Que Não Conseguimos Verificar
- Information Transparency: Real clinic photos
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Google rating (Bayesian-adjusted)
- Reputation & Reviews: Google review volume
- Reputation & Reviews: Clinic responds to reviews
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Dedicated service pages
Os itens não verificados obtêm 0 pontos, mas não são tratados como constatações negativas. Se puder documentar algum deles, por favor envie uma correção.
Informações de Contacto
| Website | https://www.clinicaprisma.pt/ |
|---|---|
| Telefone | +351 239 099 239 |
| https://www.facebook.com/prismaclinica/ | |
| Morada | Rua Pêro Vaz de Caminha, 19, 3030-200 Coimbra, Portugal |
Os dados de contacto são fornecidos apenas para fins de identificação e podem mudar; confirme diretamente com a clínica.
Fontes
| ID | Fonte | O que fundamenta | Acedido em |
|---|---|---|---|
| s1 | https://www.clinicaprisma.pt/ | Address Rua Pêro Vaz de Caminha 19, 3030-200 Coimbra; phones +351 239 099 239 and +351 910 239 239; email [email protected]; Dra. Beatriz Hernández OMD #02244; ERS E115166; service list; hours Mon–Fri 09:00–19:00, Sat by appointment; payment plans from €25/month; Facebook and Instagram links | 2026-08-18 |
| s2 | https://fadadodente.pt/coimbra | Rating 4.9/5 from 94 reviews; cleaning mentioned at €50; free initial assessment mentioned in snippet | 2026-08-18 |
| s3 | search:Clínica Prisma Coimbra avaliações google rating reviews facebook | DocDental 4.8/5 from 52 reviews; Facebook 1,204 likes; Fresha booking profile found; WhatClinic listed; Yelp profile June 2025; no complaint patterns; no TripAdvisor listing | 2026-08-18 |
| s4 | search:the five canonical city queries | Canonical visibility checks 2026-08-18: Clínica Prisma does not appear in top search or AI answers for the five standard queries | 2026-08-18 |
Histórico de Alterações
| Data | Alteração |
|---|---|
| 2026-08-18 |
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